Has Listening Become a Lost Art? — HBS Working Knowledge February 12, 2014 by Himanshu Kakkar Leave a comment See on Scoop.it – Learning & Performance Innovation Have managers lost the ability to listen? Professor Jim Heskett reviews recent research that suggests we don’t even listen to ourselves anymore. What do YOU think? See on hbswk.hbs.edu Advertisements Share this:ShareFacebookLinkedInTwitterGoogleTumblrPinterestEmailLike this:Like Loading... Related Author: Himanshu Kakkar Learning, Training & Organization Development Consulting.